What is a Hard Refresh?
A hard refresh clears your browser cache for a specific page and forces your browser to download the most recent version of the web page. The refresh button on your browser does not clear your cache but instead you have to do a hard refresh by following one of the steps below based on the browser and operating system.
Google Chrome
Windows users: hold down Ctrl and then press F5 on your keyboard
Mac users: hold down Cmd and Shift and then press R on your keyboard
Firefox
For Windows users: hold down Ctrl and then press F5 on your keyboard
Mac users: hold down ? Cmd and ? Shift and then press R on your keyboard
Safari (Mac)
Go to
Safari > Empty Cache
, or hit Opt + Cmd + ETo refresh, click the refresh button on the address bar or press Cmd + R
Internet Explorer/Microsoft Edge (Windows)
Hold down Ctrl and then press F5 on your keyboard